Privacy Policy

Privacy Policy

(prepared in accordance with the EU General Data Protection Regulation (GDPR) and German data-protection laws)

1. Overview

This privacy policy explains which personal data Fleydo English School (“we”) collect when you visit www.fleydo.com or use our services, the legal basis for processing, how long we store the data and the rights you can exercise. “Personal data” means any information that can identify you directly or indirectly.

2. Data Controller

Fleydo English School – Sole Proprietorship
Lilay Ozkara (Owner & Legal Representative)
Kaiser-Friedrich-Ring 2, 65185 Wiesbaden, Germany
Phone: +49 176 329 526 69
E-mail: contact@fleydo.com

3. Data We Collect

ProcessingDataPurposeLegal Basis (GDPR)Retention*
Server logsIP address, browser type, timestampSecure & error-free operationArt. 6 (1) f (legitimate interest)14 days
CookiesDevice ID, cookie IDFunctionality, analytics, marketingNecessary: Art. 6 (1) f
Analytics/marketing: Art. 6 (1) a
varies
Contact form / E-mailName, e-mail, phone, messageResponding to inquiriesArt. 6 (1) b or fInquiry + 3 yrs
Registration / Course bookingID & contact data, course choice, payment data**Contract initiation & performanceArt. 6 (1) bContract end + 10 yrs (tax)

* Longer statutory retention duties (e.g. § 147 AO, § 257 HGB) prevail.
** Payment data (service currently inactive) are processed solely by payment providers (e.g. PayPal, Stripe); we do not store card numbers.

4. Cookies

Our site uses session and persistent cookies. Essential cookies enable core functions (e.g. language selection); analytics/marketing cookies are activated only with your explicit consent. You can adjust preferences anytime via “Cookie Settings” in the footer.

5. Hosting & Server Logs

The site is hosted by Hostinger. Each visit is logged with the data listed above (IP etc.).

6. Your Rights

  • Access (Art. 15)
  • Rectification (Art. 16)
  • Erasure (Art. 17)
  • Restriction of processing (Art. 18)
  • Data portability (Art. 20)
  • Object to processing (Art. 21) – especially processing under Art. 6 (1) e/f or direct marketing
  • Withdraw consent (Art. 7 (3)) with future effect
  • Lodge a complaint with the competent supervisory authority, e.g. the Hessian Data Protection Authority, Gustav-Stresemann-Ring 1, 65189 Wiesbaden, Germany

7. Security Measures

We secure data transmission using SSL/TLS encryption. Technical and organisational safeguards (access controls, backups, role-based access) are reviewed regularly.

8. Children’s Data

We do not knowingly collect personal data from anyone under 18 without parental consent. If we become aware of such data, we delete it immediately.

9. Updates

This policy was last updated on 19 July 2025. Future changes will be published on this page.

Contact

For privacy questions contact contact@fleydo.com or write to:
Fleydo English School – Privacy
Lilay Ozkara, Kaiser-Friedrich-Ring 2, 65185 Wiesbaden, Germany